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Annex II, Chapter XIa of Regulation (EC) No 852/2004 — Food Safety Culture

Updated 2026-07-12 · Consolidated text as of 2021-03-24 · Reviewed by: Redazione ce85204 — revisione editoriale assistita da AI (2026-07-12)

Chapter XIa of Annex II of Regulation (EC) No 852/2004, introduced by Regulation (EU) 2021/382 and applicable from 24 March 2021, requires every food business operator to establish, maintain and provide evidence of an appropriate food safety culture: management commitment, awareness, open communication and sufficient resources, in a manner proportionate to the nature and size of the business.

CHAPTER XIaFood Safety CultureText consolidated as of 2021-03-24 — source EUR-Lex

1.Food business operators shall establish, maintain and provide evidence of an appropriate food safety culture by fulfilling the following requirements:

a

commitment of the management, in accordance with point 2, and all employees to the safe production and distribution of food;

b

leadership towards the production of safe food and to engage all employees in food safety practices;

c

awareness of food safety hazards and of the importance of food safety and hygiene by all employees in the business;

d

open and clear communication between all employees in the business, within an activity and between consecutive activities, including communication of deviations and expectations;

e

availability of sufficient resources to ensure the safe and hygienic handling of food.

2.Management commitment shall include:

a-2

ensuring that roles and responsibilities are clearly communicated within each activity of the food business;

b-2

maintaining the integrity of the food hygiene system when changes are planned and implemented;

c-2

verifying that controls are being performed timely and efficiently and documentation is up to date;

d-2

ensuring that the appropriate training and supervision are in place for personnel;

e-2

ensuring compliance with relevant regulatory requirements;

f

encouraging continual improvement of the food safety management system of the business, where appropriate, taking into account developments in science, technology and best practices.

3.The implementation of the food safety culture shall take account of the nature and size of the food business.

At a glance

Commentary

Rationale and origin

Chapter XIa is the most significant systemic novelty of Regulation (EU) 2021/382, which from 24 March 2021 amended the Annexes to the hygiene regulation Article 1 of Regulation (EU) 2021/382. Its origin is declared: to align Union law with the 2020 revision of the Codex Alimentarius general principles of food hygiene (CXC 1-1969), which for the first time codified food safety culture as a requirement. The underlying idea is that documentary compliance — a formally complete food safety management manual — is not enough if the daily behaviour of staff does not translate it into practice. Food safety culture is the bridge between the written HACCP system and the way the business actually operates Article 5(1) of Regulation (EC) No 852/2004.

The legally decisive feature is the verb: the operator must establish and maintain the food safety culture and provide evidence of it Annex II, Chapter XI bis, point a of Regulation (EC) No 852/2004. It is therefore not a mere statement of principle: it is a demonstrable duty, reviewable in official controls like any other requirement of Annex II.

Who is bound

The chapter binds every food business operator after primary production, with no size threshold: from industry to restaurants, from bars and cafés to food trucks. The graduation does not affect whether the duty applies but how: point 3 requires implementation to take account of the nature and size of the business Annex II, Chapter XI bis of Regulation (EC) No 852/2004. In our view this is the decisive practical point for micro-enterprises: food safety culture does not require additional procedures beyond the proportionate ones already due, but a verifiable attitude — the owner's commitment, staff awareness, the communication of non-conformities.

What it covers

The structure is threefold. The first block (point 1) lists five requirements making up the food safety culture:

PointRequirementContent
a)Commitmentcommitment of management and all employees to safe production and distribution Annex II, Chapter XI bis, point a of Regulation (EC) No 852/2004
b)Leadershipleadership towards safe food and engaging all employees Annex II, Chapter XI bis, point b of Regulation (EC) No 852/2004
c)Awarenessall employees aware of hazards and of the importance of food safety and hygiene Annex II, Chapter XI bis, point c of Regulation (EC) No 852/2004
d)Communicationopen and clear communication, including between consecutive activities, of deviations and expectations Annex II, Chapter XI bis, point d of Regulation (EC) No 852/2004
e)Resourcesavailability of sufficient resources for safe and hygienic handling Annex II, Chapter XI bis, point e of Regulation (EC) No 852/2004

The second block (point 2) specifies management commitment in six actions: clearly communicating roles and responsibilities Annex II, Chapter XI bis, point a-2 of Regulation (EC) No 852/2004; maintaining the integrity of the hygiene system when changes are planned and implemented Annex II, Chapter XI bis, point b-2 of Regulation (EC) No 852/2004; verifying that controls are performed timely and efficiently and documentation is up to date Annex II, Chapter XI bis, point c-2 of Regulation (EC) No 852/2004; ensuring appropriate training and supervision Annex II, Chapter XI bis, point d-2 of Regulation (EC) No 852/2004; ensuring compliance with regulatory requirements Annex II, Chapter XI bis, point e-2 of Regulation (EC) No 852/2004; encouraging continual improvement of the management system, taking account of developments in science, technology and best practice Annex II, Chapter XI bis, point f of Regulation (EC) No 852/2004. The third block (point 3) is the proportionality clause Annex II, Chapter XI bis of Regulation (EC) No 852/2004.

Interaction with other rules

Chapter XIa is not a stand-alone duty: it presupposes and reinforces the others. With Article 5: food safety culture is what keeps the HACCP system alive, and the communication of deviations (point d) feeds the corrective actions Article 5(1) of Regulation (EC) No 852/2004. With Chapter XII on training: point 2(d) requires management to ensure appropriate training and supervision, tying in with the general duty to train staff Annex II, Chapter XII, point 1 of Regulation (EC) No 852/2004. With Article 4: the general hygiene requirements remain the material base on which the culture operates Article 4(2) of Regulation (EC) No 852/2004. The same Regulation (EU) 2021/382 introduced, with the same logic, Chapter Va on food redistribution Annex II, Chapter V bis, point 1 of Regulation (EC) No 852/2004. Official controls also verify the implementation of the food safety culture Article 9 of Regulation (EU) 2017/625.

Practical application and interpretive knots

How does one "provide evidence" of a culture? This is the most delicate knot: the rule asks for evidence Annex II, Chapter XI bis, point a of Regulation (EC) No 852/2004 without specifying its form. In our view the useful items in an inspection are, for example, the recording of non-conformities and corrective actions, minutes of hygiene meetings or briefings, training and coaching records, evidence of review after process changes. No new document entitled "food safety culture" is needed; what is needed are consistent traces that the system is lived.

Proportionality and micro-enterprises. Point 3 prevents the chapter from becoming a disproportionate burden for the small operator Annex II, Chapter XI bis of Regulation (EC) No 852/2004. For a family-run bar, management commitment coincides with that of the owner and "communication between consecutive activities" with the daily exchange among staff: the duty is met in substance, not through new bureaucracy. This is consistent with the flexibility for small businesses that runs through the whole regulation.

Penalties

The chapter carries no penalties of its own: the matter is left to the Member States Article 17(2) of Regulation (EC) No 178/2002. In Italy breaches of the general hygiene requirements of Annex II fall under Legislative Decree No 193/2007 Article 6 of Italian Legislative Decree No 193/2007; being a recent and inherently evaluative requirement, penalty practice tends to target objective shortfalls (missing training, controls not carried out) rather than "culture" in the abstract. The national picture is on the Italian penalties page.

Case law

As at the date of this update, there is no Court of Justice of the European Union case-law on Chapter XIa, recently introduced (2021). Its nature as an evaluative, behavioural requirement makes it foreseeable that early litigation will focus on its objective manifestations — training, performance of controls, up-to-date documentation Annex II, Chapter XI bis, point c-2 of Regulation (EC) No 852/2004 — rather than on the abstract notion of culture.

Implementation in the Member States

The chapter is directly applicable from 24 March 2021, without transposition Article 1 of Regulation (EU) 2021/382. Member States act on penalties and official controls Article 9 of Regulation (EU) 2017/625 and, in part, through operational guidance to help operators document the food safety culture. For Italy: penalties under Legislative Decree No 193/2007 Article 6 of Italian Legislative Decree No 193/2007, training on a regional basis (HACCP training in Italy); the general picture is on the Italy page. The comparison across Member States is in the country pages.

Common errors

Frequently asked questions

What is food safety culture in Regulation 852/2004?

It is the requirement, introduced by Chapter XIa, to establish, maintain and provide evidence of shared attitudes and behaviours that ensure the safe production and distribution of food Annex II, Chapter XI bis, point a of Regulation (EC) No 852/2004. It comprises management commitment, awareness, open communication and adequate resources. More in the concept page on food safety culture.

Since when is food safety culture mandatory?

Since 24 March 2021, the date of application of Regulation (EU) 2021/382, which inserted Chapter XIa into Annex II of Regulation (EC) No 852/2004 Article 1 of Regulation (EU) 2021/382. It transposes the 2020 revision of the Codex Alimentarius general principles of food hygiene.

How do I demonstrate food safety culture to an inspector?

The rule asks for evidence but does not specify its form Annex II, Chapter XI bis, point a of Regulation (EC) No 852/2004. In practice objective evidence counts: training and coaching records, documented handling of non-conformities and corrective actions, hygiene briefing minutes, reviews after process changes. No new document is needed, but consistent traces that the system is lived Annex II, Chapter XI bis, point c-2 of Regulation (EC) No 852/2004.

Does it also apply to a small business or a bar?

Yes. The chapter applies to every operator, but implementation takes account of the nature and size of the business Annex II, Chapter XI bis of Regulation (EC) No 852/2004. For a bar, management commitment coincides with that of the owner and communication with the daily exchange among staff: the duty is met in substance, consistently with flexibility for small businesses.

What are management's duties?

Six actions: clearly communicating roles and responsibilities Annex II, Chapter XI bis, point a-2 of Regulation (EC) No 852/2004, maintaining the integrity of the hygiene system during changes Annex II, Chapter XI bis, point b-2 of Regulation (EC) No 852/2004, verifying timely controls and up-to-date documentation Annex II, Chapter XI bis, point c-2 of Regulation (EC) No 852/2004, ensuring training and supervision Annex II, Chapter XI bis, point d-2 of Regulation (EC) No 852/2004, ensuring regulatory compliance Annex II, Chapter XI bis, point e-2 of Regulation (EC) No 852/2004 and encouraging continual improvement Annex II, Chapter XI bis, point f of Regulation (EC) No 852/2004.

Is food safety culture different from HACCP?

Yes, but they are complementary. HACCP is the system of procedures based on the seven principles Article 5(1) of Regulation (EC) No 852/2004; food safety culture is the set of commitment, awareness and behaviours that ensures its real implementation Annex II, Chapter XI bis, point c of Regulation (EC) No 852/2004. A written but unlived HACCP is exactly what Chapter XIa seeks to avoid.

Is a dedicated food safety culture document required?

No. The chapter does not require a document with a specific name, but to establish, maintain and provide evidence of the culture Annex II, Chapter XI bis, point a of Regulation (EC) No 852/2004. The evidence may emerge from records already due (training, controls, corrective actions), supplemented where appropriate, in a manner proportionate to the size of the business Annex II, Chapter XI bis of Regulation (EC) No 852/2004.

Sources

Drafting and review

ce85204 editorial team. Draft generated with AI from primary sources; editorial review assisted by AI (see methodology).